Privacy Policy

Effective date: March 2, 2026

Nivvy ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use the Nivvy app and related services (the "Service").

1. Information We Collect

Account Information

When you create an account, we collect your name, email address, and basic profile information such as age, weight, and height to personalize your training experience.

Health & Fitness Data

To provide coaching and track your progress, we collect workout data including duration, intensity, heart rate, power output, cadence, and performance metrics from your connected devices or manual input.

Location Data

With your permission, we collect GPS data during outdoor rides to record your route, distance, speed, and elevation. Location data is only collected while you are actively recording a ride. You can disable this at any time in your device settings.

Usage Data

We collect data related to how you use the app, including your training history, progress metrics, coaching interactions, and participation in competitive features.

Connected Devices & Services

When you connect third-party devices or services (such as cycling trainers or fitness platforms), we access only the data necessary to provide training features. You can disconnect these at any time in the app settings.

2. How We Use Your Information

We use your information to:

  • Generate and adapt personalized training plans
  • Provide AI-powered coaching and feedback
  • Track your fitness progress and performance over time
  • Power gamification and competitive features
  • Communicate with you about service updates and support
  • Improve the Service using aggregated, de-identified data

3. Third-Party Services

We use a limited number of third-party services to operate Nivvy, including cloud infrastructure, AI services, and device integration partners. These providers only receive the data necessary to perform their function and are bound by their own privacy policies.

We do not use any third-party advertising networks, data brokers, or behavioral tracking tools.

4. Data Storage & Security

Your data is primarily stored on your device. If you opt into cloud sync, your data is transmitted and stored using industry-standard encryption. Sensitive credentials are stored using your device's secure storage mechanisms.

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

5. Data Sharing

We do not sell, rent, or trade your personal information. We may share limited data in the following circumstances:

  • With service providers necessary to operate the Service
  • With other users as part of competitive features (e.g., your display name and ranking)
  • If required by law or legal process
  • To protect the rights, safety, or property of Nivvy or our users

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and data
  • Request a portable copy of your data
  • Withdraw consent for optional data collection (e.g., location) at any time through your device settings
  • Disconnect third-party devices and services at any time

To exercise any of these rights, contact us at jack@nivvy.app. We will respond within 30 days.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your data from our servers within 30 days, except where retention is required by law. Data stored locally on your device can be removed by deleting the app.

8. Children's Privacy

Nivvy is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us at jack@nivvy.app.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the app or by email. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, contact us:

Nivvy

Email: jack@nivvy.app